General Policy:
Our return and refund policy is valid for 14 days from the date of delivery. After this period, we cannot offer a refund or exchange.
We accept returns of both defective and non-defective products.
Return Conditions:
To be eligible for a return:
- The product must be unused, new, and in the same condition as when received.
- It must be returned in its original packaging.
- Only products in new condition are accepted.
How to Return:
To initiate a return, contact us at office@amanitasale.com.
A free return shipping label is included in the package. Use this label to return the product by post.
We do not charge any restocking fees.
Refunds:
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
If approved, your refund will be processed within 7 days, and a credit will automatically be applied to your original payment method.
Exchanges:
We accept exchanges. If you need to exchange a product for the same item (e.g., due to defect or damage), contact us at office@amanitasale.com.
Late or Missing Refunds:
If you haven’t received a refund after the processing time, please contact us at office@amanitasale.com.
International Returns:
We accept returns from the following regions:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Georgia, Spain, Ireland, Germany, Norway, Portugal, Romania, United States, Switzerland, Sweden, Slovakia, Turkey, United Kingdom, Hungary, Italy.
Need Help?
Contact us at office@amanitasale.com for any return or exchange inquiries.
For full details, visit: https://www.amanitasy.com/returns/